Last Updated · 24 March 2026
Privacy Policy
Introduction
AIBX LTD ("AIBX", "we", "us", or "our") is a technology company registered in England and Wales. This Privacy Policy explains how we collect, use, and protect personal data submitted through the secure enquiry form available on this website. Form submissions are transmitted through a protected delivery route to our designated enquiries mailbox and are not stored in a website database.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you contact us, we may collect only the information that is necessary to review and respond to your enquiry. We do not intentionally request or require special category data, payment data, or other sensitive personal information for general business enquiries.
- Identity DataFull name, organisation name, and enquiry category you provide.
- Contact DataEmail address and any related contact details included in your submission.
- Engagement ContextThe contents of your message and any relevant context required to respond.
How We Use Information
We use personal data solely to assess and respond to your enquiry, communicate with you regarding the subject of your request, and maintain a record of business correspondence where reasonably necessary.
We do not use enquiry data for unrelated marketing, profiling, or automated decision-making. Our legal basis for processing is our legitimate interests in responding to voluntarily submitted business enquiries and, where applicable, taking steps prior to entering into a business relationship.
Data Retention
The website does not maintain a persistent submissions database for general enquiries. Once transmitted, enquiry correspondence may be retained within authorised business email systems only for as long as reasonably necessary for the purpose for which it was provided, and generally for no longer than 12 months unless a continuing business relationship, legal obligation, or legitimate operational need requires a longer retention period.
Security
We apply appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. Access to enquiry data is restricted to authorised personnel and protected delivery and business email systems.
Your Rights
Under the UK GDPR, you may have rights to access, rectify, erase, restrict, object to, or request portability of your personal data, subject to applicable law. To exercise any of these rights, please use the secure enquiry form on the main website and select the relevant request category in your message.
Contact
If you have any privacy-related questions, including requests concerning your personal data, please use the secure enquiry form on the main website. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk/concerns/.